Troubleshooting
The connection doesn’t work
- Make sure the code was generated for this device — each device uses its own
k4t_…code. - Generate a new code at app.k4tron.com/connect and try pasting it again.
- If the code expired or was revoked, generate a new one. Old codes are not reused.
The k4tron command is not found
- Make sure Node.js 20 or newer is installed:
node --version. - If you installed globally, close and reopen the terminal so the
PATHis reloaded. - Alternative without installing: run
npx k4tronin the project folder.
The extension doesn’t appear in VS Code
- Make sure your VS Code version is 1.85 or newer.
- Reinstall from the terminal:
code --install-extension K4tron.k4tron-coder. - Reload the VS Code window after installing.
Credits don’t appear
- Check your account with
/accountin the CLI or in your account at app.k4tron.com. - New accounts receive trial credits on creation — if you just created the account, wait a few moments and reconnect the device.
The session doesn’t resume
- Sessions are tied to the workspace: resume from inside the same project folder.
- Use
/sessionsto list and pick an existing session. - Shared sessions appear in both clients — if they don’t, make sure both are connected to the same account.
Still having problems
If the problem persists, reach out through the support channels listed on the About page.